Shipping
Q – Where is The Rajkosh located?
A – We are located in Mumbai City of Maharashtra State of INDIA
We Ship our products all over India.
Q – What are the shipping costs?
A – Within India – Free Shipping (On Minimum order value of Rs1000)
Q – How much time it will take to deliver the item?
A – Within India: 4-7 Days
Q – What if I do not receive the item I paid for?
A – We use safe shipping services (Even in Free Shipping ) so that order is delivered on time and in good condition.
In rare cases, if an order is not delivered to you or is lost in transit, we may try to send you a new replacement or will refund you 100% of your paid amount as per your preference, so there is nothing to worry about your money and your purchase is 100% safe with The Rajkosh.
Refund and Cancellation Policy
Physical damage is not covered in refund and return policy.
Our focus is complete customer satisfaction. In the event, that you are dissatisfied with the product, we will refund back the money, provided the reasons are genuine and proven after investigation. Please read the fine print of each deal before buying it, it provides all the details about the product you purchase.
In case of dissatisfaction with the product, customers have the liberty to return the product for a refund. Return shipping is to be borne by the buyer. Our Policy for the cancellation and refund will be as follows:
Requests received later than 15 days of receipt of the product will not be entertained for cancellation or return. Buyer is required to make an unboxing video while opening the package so that in case of any kind of damage or issue with the product, same can be checked and exchange of a product can be done. Kindly make a video in a clear light so that any damage is clearly visible.
We will try our best for our customer satisfaction.
In case any buyer is not completely satisfied with our product and wants to return the product, we will provide a refund once the product reaches back to us in its original condition. Orders If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase, and in case of payment gateway name payments refund will be made to the same account.
This is only the beginning of what makes Riva the right choice—the trusted choice—as a business partner. The world’s leading jewelry retailers have worked with Riva Precision for over two decades because they demand the exceptional results that only a global leader in jewelry manufacturing can provide.